Goboo.com : reviews / opinion / experience
Published on: 12-07-2021 / Modified: 15-04-2023
I usually buy my phones from Amazon or Aliexpress and I sometimes make a few detours when the price is worth it, it allows me to discover lesser known sites that sometimes have interesting offers. I discovered Goboo when I bought the Redmi Note 10 Pro because Aliexpress was out of European stock so I tried my luck with Goboo. As my experience was positive and Goboo offered good prices, I bought several phones from them.
Goboo is an official Xiaomi reseller, this means that just like a site like Aliexpress, they have the ability to sell Xiaomi models before anyone else and often with an attractive price too. Goboo is a Chinese website with a foot in Europe. Goboo has a warehouse in Spain which allows them to send Xiaomi and Poco products to Europe quickly.
The presence of a warehouse in Europe represents a significant advantage over Chinese sites because you benefit from fast delivery, you do not pay customs duties and above all you have a European guarantee.
Guarantees offered by Goboo
Goboo offers the following guarantees:
* Right of withdrawal 14 days after receipt: as with other shops in Europe, you can return the purchased product without the product being defective. (the product must be in good condition and returned in its original packaging)
* Free return after 30 days in case of quality problem but here Goboo will judge if your request is legitimate
* 2 year warranty covering defective products (under certain conditions, e.g. flashed phones lose their warranty)
Products on Goboo.com
The range of products available on Goboo.com is quite limited, we are here far from having an offer like on Amazon or Aliexpress. You will find Xiaomi and Poco products, mainly smartphones but not only because you will find products like these: Mi Air Purifier, Mi Band 6, Haylou smart watch, Midea robot hoover, ...
I made my first purchase from Goboo.com in early 2021 when I bought a Redmi Note 10 Pro. It was the only site with Aliexpress that sold this phone with European stock and they had a lower price offer than Aliexpress. So I ordered this phone and received it a few days later, so the phone had actually been shipped from a European country (Spain in this case). So I didn't have to pay any extra.
As I was satisfied with my first experience and Goboo also had an offer for the Redmi Note 10, I bought a second phone. The day after I placed my order, I received an email from Goboo telling me that I had forgotten to use a promo code that was available on their site. They offered me to cancel my order and to do it again with the promo code. I was very (positively) surprised by the initiative because if I didn't see the promo code it's my fault and Goboo didn't have much interest in giving me this promo code. I really appreciated this kind of approach.
I have subsequently ordered other phones (Xiaomi and Poco) from Goboo.com and have each time received the phone within about 4-5 days and never had to pay any extra.
I needed an invoice for one of the phones I had purchased so I contacted customer service to get one. Obviously paperwork is not their thing but after a few email exchanges I got the invoice I requested.
So I have a very positive experience with Goboo even if the site is not yet at the level of an e-commerce site like Amazon. The site is particularly slow (although it seems to be hosted in Europe) and the translations are not always very good, there are mixtures of English, Spanish and other languages. It's still a fairly young site and it still needs to evolve but with a little patience you can make a purchase without problems.
GOBOO21 / 1€ / 10€
GOBOO202 / 2€ / 20€
GOBOO404 / 4€ / 40€
GOBOO20015 / 15€ / 200€
GOBOO30030 / 30€ / 300€
I didn't just give my opinion on my experience, I also went to see what was said on other sites. So far the reviews are generally positive, I haven't really seen any angry customers expressing themselves on all the forums yet. The strong points that come up most often are price and speed of delivery.
Is it legit ? Yes, it definitely is!
Here is a summary of Goboo's strengths and weaknesses (based on my experience)
- sometimes unbeatable price offers
- frequent offers with a gift (normal price + extra free product)
- speed of delivery (slower than Amazon but less than a week)
- exclusive offers (products not available elsewhere)
- reactivity of the customer service
- the site is sometimes appallingly slow
- the site is sometimes badly translated
- the product offer is limited
- many pages not found
Common searches: Goboo Poco F3, Goboo Poco X3 Pro, Goboo promo code
Feel free to share your experience in the comments.